automate the client journey from cold lead to repeat customer
Save time doing daily repetitive tasks
Never miss a lead
Manage both leads and customers faster and more efficiently
Personalise communication channels
Go from average to 5 star customer service
Grow and maintain a great business reputation
Create extra sales opportunites
Let's start with a very familiar problem…
Like most business owners you are really busy working in your businesses, don't seem to have enough time to get everything done, let alone find more time to keep new business coming in consistently.
Can you relate to Claire's story?
Meet Claire, the owner of a professional cleaning company. Claire has a team of cleaners and is looking to grow her business over the next 12 months. However, she's facing a major dilemma: in order to expand, she needs to either hire an operational manager or find a way to be more productive herself in fulfilling the day-to-day operations.
Unfortunately, Claire doesn't have the budget right now to employ a full-time manager. As a result, she's forced to handle everything on her own, which leaves her feeling overwhelmed and exhausted. Every day, she spends countless hours performing repetitive tasks, such as scheduling appointments, doing quotes, sending follow-up emails, and managing customer enquiries.
She knows that in order to achieve her business goals over the next 12 months, means she needs to find a better way to streamline her operations and automate these time-consuming tasks.
That's where Lemon Fresh comes in. Our team of experts helps business owners like Claire save time and improve efficiency by automating their business processes. Our bespoke lead nurture and customer management system is designed to take care of everything, from automating the client journey from cold lead to repeat customer, to ensuring that no lead is missed, and managing both leads and customers faster and more efficiently.
With her customised system, Claire can finally say goodbye to the daily grind of
repetitive tasks and hello to a more productive workday.
She can focus on growing her business, safe in the knowledge that our system is taking care of the day-to-day details. Our system also allows her to personalize communication channels and ramp up levels of customer service, which will ultimately help her maintain a great business reputation and introduce extra sales opportunities.
If you're like Claire and want to scale your business without worrying about additional overheads, we should have a conversation. Let us help you automate your business processes and save you time, so that you can focus on what you do best – growing your business.
Are you the bottleneck in your business right now?
you don't have a business managment strategy that is aligned to your business goals
you don't have a process that captures and nurturs your lead to customer pipeline.
you focus on job by job, not on how or where the next job will come from next.
you spend way too much time and effort managing daily reptitive tasks, rather than having a system that does all the heavy lifting for you.
If you think there is an easier way, you are right!
As an ex-cleaning company business owner, I know what is like to manage multiple projects and spend countless hours making sure the operations runs smoothly, staff are taken care of and clients are happy with your service. It feels like a never ending process and working long hours starts taking its toll on your health as well as your loved ones.
Every time I took a break, my business suffered as a result
Taking a short time off (not even a long holiday), I noticed my business took a turn for the worse almost immediately.
Staff would often call in sick, team leaders would wait for my return to address issues and client complaints increased! It felt like a bit of a life sentence that I was tied to this business forever and could not escape, even for a few days.
This is not what I signed up for when I decided to run my own business!
This literally saved my life (and my business)
The 3 key changes that transformed everything for me
Seeking a solution to end my ever growing misery (and hate for my business), I made a decision do the exact opposite of what I had always done and made the following 3 changes.
Decided to promote myself from employee/cleaner to business owner. As cliche' as it sounds, I decided to work ON my business and not IN it.
Handed over the day to day cleaning operations, scheduling and management to team leaders and held them accountable!
Implemented new systems freeing up time to grow my business, safe in the knowledge that the system was taking care of the day-to-day reptitive tasks automatically.
The BIG pay-off?
More time to focus on what I loved most– time with the family and growing my business.
After actioning the right systems, my cleaning business grew predictably and I fell back in love with my business all over again.
But this didn't happen overnight. It was a result of hard work, trial & error, help, support and the most important one of all... never giving up.
After a number of successful years of growth, I decided to sell my business and focus my efforts on helping other cleaning company business owners just like myself who are frustrated and looking for a better way to systemitise their cleaning business without having to work 14+ hours a day, 7 days a week, 365 days a year!
Lemon Fresh Marketing was born!
Improve productivity without sacrificing any extra time
A strategic process combined with some systematic automation is a far easier way
to take your prospects from lead to customer so much quicker.
To create an effective automated system, it often takes several software tools, complex integrations and massive amounts of time and effort for you implement and manage. Thankfully, we have solved this challenge once and for all.
With our system you benefit from:
An all-in-one platform that incorporates future-focused methods that allow you to auto-magically nurture new leads before getting them onto a sales call.
Saving time and improving overall efficiency of the client journey from cold lead to repeat customer.
Never missing a lead ever again.
Not having to do all of the manual work yourself.
What sets Lemon Fresh Marketing apart from other agencies?
We ONLY work with Cleaning Service businesses. Our entire focus is on the industry that you love so much. Being industry focused allows us to streamline systems and processes so you get the absolute best return on your investment possible.
We are specialists with over 30 years online marketing experience.
You get a team by your side that has helped hundreds of entrepreneurs around the world scale their businesses.
MEET THE FOUNDER
I’m Mark Hughes, Founder of Lemon Fresh Marketing and I want to help you strategically align your systems with your cleaning business growth goals. I’m an incredibly driven entrepreneur who fell in love digital marketing after learning how to harness the power of direct response marketing.
What gets me up everyday and excites me the most? Simple, it's witnessing the daily joy of profitable cleaning business owners where the Lemon Fresh team have helped by implementing strategic focused systems and processes leveraging today’s technology.
What you may not know is I successfully started, managed and scaled a professional cleaning business over a period of 10 years, starting with almost nothing. No money. No equipment. No clients. I didn’t even really know what I was doing. I ended up literally on my knees cleaning day and night, making a ton of rookie mistakes, wasting a lot of time, with no process to grow the business and get me out of physically cleaning all day
Before you start openly weeping- things got better! Fast forward, I soon realised my flaws, quickly incorporated systems that worked automatically while I was busy working on the business and focusing on building strong customer and partner relationships.
Working smarter, not harder saved my sanity.
Although I loved cleaning I realised that my passion for marketing and customer service would always be where I can offer the most value. And that’s why I started Lemon Fresh Marketing — to help professional cleaning business owners just like you manage your business using smarter methods and put an end to processes that drain your time and personal effort.
So I'm very much still addicted to entrepreneuring (possibly not a word…), and too crappy at golf to turn professional and retire, so instead I want to save the cleaning world from cruddy business efforts, make a bunch of money...oh, and avoid decades of mistakes like I made in my cleaning business.
"Strategic focus and expertise meant they delivered to the brief within a short time frame. We now have an effective tool to deliver the right message to our target audience and increase our company growth. Highly recommend you speak with them."
"They provided the perfect marketing system I needed. They also took care of the challenging setup and added time saving automated elements that provided the kind of lead generation impact that both potential customers appreciated and have come to expect."
"Their professional manner combined with understanding of marketing made it easy to work towards achieving the outcome I wanted. This proved to be the case. A team who understands your business, and knows how critical results are to you."
Surrey, United Kingdom
Monday - Saturday
8:00am – 5:00pm BST
Lemon Fresh Marketing Copyright © 2023 All Rights Reserved | Terms
Results representations made by Lemon Fresh Marketing are aspirational statements for your earnings potential only. The success of Lemon Fresh Marketing, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity as well as the normal and unforeseen risks of doing business, and other factors.
Lemon Fresh Marketing is not responsible for your actions. You are solely responsible for your own moves and decisions and the evaluation of our processes and services should be based on your own due diligence.
Monday - Saturday
8:00am – 5:00pm BST
Lemon Fresh Marketing © 2021 | All Rights Reserved | Terms | Disclaimer
Results representations made by Lemon Fresh Marketing are aspirational statements for your earnings potential only. The success of Lemon Fresh Marketing, testimonials and other examples used are exceptional, non-typical results and are not intended to be and are not a guarantee that you or others will achieve the same results. Individual results will always vary and yours will depend entirely on your individual capacity as well as the normal and unforeseen risks of doing business, and other factors.
Lemon Fresh Marketing is not responsible for your actions. You are solely responsible for your own moves and decisions and the evaluation of our processes and services should be based on your own due diligence.